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ASHRM CPHRM Exam Syllabus Topics:

Topic Details
Topic 1
  • Clinical
  • Patient Safety: This domain focuses on improving patient safety by promoting a safety culture, managing incident reporting, educating staff and patients, addressing ethical concerns, and implementing corrective actions to reduce risks and prevent harm.
Topic 2
  • Claims and Litigation: This domain focuses on handling potential claims and legal cases, including claim reporting, litigation support, legal documentation management, and analyzing claims data to understand risk exposure.
Topic 3
  • Legal and Regulatory: This domain focuses on ensuring compliance with healthcare laws and regulations, protecting patient information, managing reporting requirements, and supporting accreditation and regulatory responses.
Topic 4
  • Healthcare Operations: This domain involves managing operational risk activities such as conducting risk assessments, developing policies, coordinating risk programs, supervising staff, and supporting patient safety initiatives.
Topic 5
  • Risk Financing: This domain covers managing financial risks through insurance programs, claims coordination, loss analysis, and developing strategies to reduce financial exposure.

 

Q51. Whenever possible, medication orders should be by:

 
 
 
 

Q52. A risk manager is reviewing the professional liability insurance policy for the limits of liability. Which of the following should the risk manager review FIRST?

 
 
 
 

Q53. All of the following are valid reasons for performing risk management review of policies and procedures EXCEPT

 
 
 
 

Q54. The set of values, norms, guiding beliefs, and understandings that is shared by members of a healthcare organization and is taught to new members is

 
 
 
 

Q55. Generally, an incident is defined as:

 
 
 
 

Q56. Standardization of abbreviations, acronyms, and symbols used throughout the organization will likely result in improvement related to which of the following Joint Commission National Patient Safety Goals?

 
 
 
 

Q57. A 78-year-old patient in the ICU is unable to speak or swallow. The physician states that she is terminally ill and believes she lacks decision-making capacity. As such, he has deferred to her properly executed advance directive that clearly outlines her wishes for no life-prolonging treatment. The patient’s three sons know of the directive, but insist that a PEG tube be placed to assist with feeding. The physician is opposed to placing the tube. The nurse calls the risk manager for advice. Which of the following should the risk manager advise?

 
 
 
 

Q58. What significantly impacts whether incident reports are discoverable?

 
 
 
 

Q59. An original contract could contain:

 
 
 
 

Q60. An organization has recently changed insurance. The risk manager receives a claim from a former patient on July 3, 2004, claiming injury and alleging negligence by the surgery staff on September 5, 2003. Which of the following would apply to this claim?
* a claims-made policy for the period 1/1/03 to 1/1/04 with a retro date of 1/1/02
* an occurrence policy for the period 1/1/03 to 1/1/04
* a claims-made policy for the period 1/1/03 to 1/1/04 with a 1-year tail coverage
* an occurrence policy for the period 1/1/04 to 1/1/05

 
 
 
 

Q61. A risk manager is investigating a claim that has been submitted to the malpractice carrier. There is some question as to whether or not there is coverage under the current malpractice policy. What might the risk manager expect to receive from the malpractice carrier?

 
 
 
 

Q62. An intervention between parties to promote reconciliation, settlement, or compromise is

 
 
 
 

Q63. According to The Joint Commission, which of the following should be done to patient-owned electrical devices entering the facility?

 
 
 
 

Q64. Which of the following are proactive elements of a workplace violence prevention program?

 
 
 
 

Q65. The risk manager is called by an administrator and told that a member of the pharmacy staff was arrested last night for illegal distribution of controlled substances. Which of the following recommendations should the risk manager make to administration?
* Verify the pre-employment background check.
* Inventory controlled drug stock.
* Interview other pharmacy staff.
* Notify the National Practitioner Data Bank.

 
 
 
 

Q66. What is the voluntary relinquishment by the insurer or self-insurer of the right to recover from a third party?

 
 
 
 

Q67. Per The Joint Commission and CMS patient visitation standards, a hospital may restrict an individual’s ability to visit a patient if the visitor

 
 
 
 

Q68. A doctor fails to administer an indicated test, and the patient deteriorates and must be admitted. This is an example of:

 
 
 
 

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