C-C4H520-02 SAP
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Latest [Nov 12, 2022] Realistic Verified C-C4H520-02 Dumps

Pass SAP C-C4H520-02 Exam Updated 82 Questions

SAP C-C4H520-02 Exam Syllabus Topics:

Topic Details
Topic 1
  • Explain the entire end to end execution steps starting from consumer self-service
  • Mobile SAP Field Service Management application
Topic 2
  • Describe how SAP Fiend Service Management fits into SAP Service Cloud
  • Explain the features of mobile Field Service Management application
Topic 3
  • Know the basic features of administartion modules and where to access company settings
  • Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
Topic 4
  • Outline the features of Workforce Managment and know how to create and assign a service call
  • Execute and close a service call
Topic 5
  • Know the advantages of using business rules
  • Explain the features of Smartforms module and locate
  • create templates

 

NO.16 What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.

 
 
 
 

NO.17 You want to retrieve data from the system using the query API. In which format will you receive the response?

 
 
 
 

NO.18 Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.19 Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.

 
 
 
 

NO.20 What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

 
 
 
 

NO.21 Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.22 The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

 
 
 
 

NO.23 As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.24 Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

 
 
 
 

NO.25 You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.

 
 
 
 

NO.26 How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

 
 
 
 

NO.27 How does SAP Field Service Management ensure reliability and security with in the solution? Note:
There are 3 correct answers to this question.

 
 
 
 
 

NO.28 During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.

 
 
 
 

NO.29 As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician’s service call. Which company setting will you activate within the administration module?

 
 
 
 

NO.30 Which activity execution stage is relevant for Mobile service workflows? Choose the correct answer.

 
 
 
 

NO.31 Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.

 
 
 
 

NO.32 In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

 
 
 
 

C-C4H520-02 Exam Certification Details:

Level: Associate
Exam: 80 questions
Sample Questions: SAP C-C4H520-02 Exam Sample Question
Cut Score: 61%

 

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