Oracle 1z0-1003-22 Exam Prep Guide Prep guide for the 1z0-1003-22 Exam [Q37-Q53]

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Oracle 1z0-1003-22 Exam Prep Guide: Prep guide for the 1z0-1003-22 Exam

2023 New Preparation Guide of Oracle 1z0-1003-22 Exam

The Oracle 1z0-1003-22 certification exam is designed for professionals who want to validate their knowledge and skills in implementing and managing Oracle Field Service solutions. This exam covers a wide range of topics related to Oracle Field Service, including configuring and customizing the solution, managing resources and assignments, and integrating with other Oracle applications. Candidates who pass this exam can demonstrate their expertise in implementing Oracle Field Service solutions and can enhance their career prospects in the field of Field Service Management.

The Oracle 1z0-1003-22 certification exam consists of 60 multiple-choice questions that need to be completed within 105 minutes. The exam is available in English and Japanese languages. The passing score for this exam is 63%, and the exam fee is $245.

NEW QUESTION 37
Your company has three different levels of ‘VIP’ customers – Gold, Silver, and Bronze.
There is a read-only ‘VIP Levef property where one of these options will appear on the ‘Edit/View Activity’ form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A ‘VoD Service Trial’ Integer check box property has been created.
What must you do in order to ensure that the check box is visible on the Edit/View Activity form only for Gold VIP members?

Create a filter to only show the ‘VoD Service Trial’ property if ‘Gold’ appears on the Edit/View Activity form.

Use a regular expression to limit valid entries for the ‘VoD Service Trial’ property to ‘Gold’ only.

Add the VoD Service Trial’ property with a default value of ‘Gold’ to the Edit/View Activity form.

Add the ‘VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

NEW QUESTION 38
When assigning work zones to field resources, each zone assignment can be eithef ‘regular’ or ‘temporary’ (override).
Which statement is accurate regarding how those types of work zone assignments interact?

If a ‘temporary’ zone is assigned to a resource, then during it’s configured date range, the resource will only be able to work in that zone, regardless of any other ‘regular’ assigned work zones.

If a ‘regular’ zone is assigned to a resource, then during it’s configured date range, the resource will only be able to work within that zone, regardless of any other ‘temporary’ assigned work zones.

If a ‘temporary’ zone is assigned to a resource, then during it’s configured date range, the resource will able to work within that zone as well as within any other ‘regular’ assigned work zones.

If a ‘regular’ zone is assigned to a resource, then during it’s configured date range, the resource will able to work within that zone as well as within any other ‘temporary’ assigned work zones.

NEW QUESTION 39
An activity with an “Installation” work skill exists in a bucket and is ready to be routed.
The resource has no work skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?

Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.

Routing allows the activity to be assigned to that resource.

Routing uses the work skill conditions to add the missing “Installation” work skill to the resource before assigning the activity to that resource.

Routing fails with a “no resource with required work skills” error.

NEW QUESTION 40
You created an event subscription via the Core API and it returned a page identifier of “170322-439 0” along with the subscription ID.
However, when you run a subsequent “Get Events” request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:

What is a valid reason why the “items” parameter is empty?

The Core API “Business Events” parameter is set to “hidden” within the Application being used for API authentication.

There are no new subscription events as of the specified page identifier.

The Core API “Collaboration Events” parameter is set to “hidden” within the Application being used for API authentication.

No relevant events were specified within the body of the request

NEW QUESTION 41
A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

In the Step Info section of the message scenario, select Recipient: ‘Resource’, Delivery Channel: ‘Email1.

In the Step Info section of the message scenario, select Recipient: ‘Customer’, Delivery Channel: ‘Email’.

In the Step Info section of the message scenario, select Recipient: ‘Dispatcher’, Delivery Channel ‘Email’.

In the Step Info section of the message scenario, select Recipient: ‘Use static address’, Delivery Channel: ‘Email’; In the Message Pattern section, enter the resource’s email address property label.

NEW QUESTION 42
A customer is using the following within the “get_capacity” request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?

The customer will obtain results for dates May 10th and May 15th.

The customer will obtain results for dates between May 10th and May 15th, both inclusive.

Only if there is quota available, the customer will obtain results for dates between May 10th and May 15th.

The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.

NEW QUESTION 43
A company has technicians in a local Austin office in the United States, which has been configured as a bucket within Oracle Field Service Cloud (OFSC).
They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.
Which work zone configuration option meets these requirements?

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson’s resource records.

Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

NEW QUESTION 44
A customer wants to ensure that their OFSC users’ passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

Password must contain upper and lowercase letters.

Password must contain special symbols.

Password must differ from old password.

Password must not contain more than X characters.

Password must not contain personal details.

Password must contain letters.

NEW QUESTION 45
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

NEW QUESTION 46
A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?

the ‘Identify activity by’ context

the ‘Activities’ context

the ‘Activity hint’ context

the ‘Activity details in chat’ context

NEW QUESTION 47
Which statement is correct regarding the capabilities of ‘reoptimization’ within an Oracle Field Service Cloud (OFSC) routing plan?

Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j

‘Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

NEW QUESTION 48
A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, “one-minute-wonders”) or long (for example, they forgot to set the status to “complete”) activity durations.
Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?

“Minimum relevant duration time in minutes” and “Maximum relevant duration time in minutes”

“Personalize the estimation of activity duration” and “Initial ratio of activity duration”

“Lower limit for personal ratio to calculate duration” and “Upper limit for personal ratio to calculate duration”

“Minimum relevant travel time in minutes” and “Maximum relevant travel time in minutes”

NEW QUESTION 49
Which two statements are true regarding managing inventory within OFSC?

A resource with eligible permissions can add inventory to his or her own pool.

Missing required inventory does not restrict an activity from being completed.

When customer inventory is de-installed, it is moved to the “Resource” pool.

Filters can be created for inventory.

NEW QUESTION 50
Which two customer requirements are solved using work skills?

Activity assignments result in the least amount of travel time possible.

Field resources are assigned certain activities based on the level of tenure they have at the company.

Activity assignments do not result in overtime.

Activities that have building access restrictions are only routed to resources that have access to the building.

NEW QUESTION 51
Which two statements are correct regarding String and Integer property types?

Both property types can contain alphanumeric characters and punctuation.

Both property types can contain Geolocation elements.

Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses.

Both property types can include regular expressions.

NEW QUESTION 52
What is the significance of the order of the activity filters within the Filters sections of the routing plan?

The higher in the list, the higher the priority routing considers activities matching that filter’s criteria.

The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.

The lower in the list, the higher the priority routing considers activities matching that filter’s criteria.

The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest.

NEW QUESTION 53
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

Assign all work zones at the parent level in the Resource Tree.

Create a single work zone with no work zone keys and assign it to all resources

Deselect “work zone support” in Business Rules to disable routing consideration of zones entirely.

Deselect “work zone support” in the routing plan configuration screen for all routing plans.

Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.

The Oracle Field Service is a cloud-based solution that helps organizations to manage their field service operations efficiently. It provides tools for scheduling, dispatching, tracking, and reporting on field service activities. The Oracle Field Service applications can be customized to meet the specific needs of an organization. The 1z0-1003-22 exam covers topics related to the configuration and customization of Oracle Field Service applications.

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