[Aug-2022] Use Real CSA Dumps Free Sample Questions and Practice Test Engine [Q36-Q52]

[Aug-2022] Use Real CSA Dumps Free Sample Questions and Practice Test Engine

Pass ServiceNow CSA exam – questions – convert Tets Engine to PDF

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ServiceNow CSA Exam Reference

QUESTION 36
When searching using the App Navigator search field, what can be returned? (Choose four.)

 Names of Applications and Modules

 Names of Modules

 Names of Applications

 Favorites

 History Records

 Titles of Dashboard Gauges

QUESTION 37
Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

 Agent Workspace

 Chat bot

 Virtual Agent

 Knowledge Chat

 Now Support

QUESTION 38
What is a quick way to create a report from a list view?

 Click on filter breadcrumb, drag and drop on the Report > Create New module

 Click Funnel, define filter conditions, click Create Report

 Click Context Menu, select Create Report

 Apply filter, right click on column header, select Bar Chart

 Apply filter, right click on column header, select Create Report

QUESTION 39
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and
management assignments.

 True

 False

QUESTION 40
Record numbers have to be manually incremented

 True

 False

QUESTION 41
What are the main components of the Form Design interface? (Choose three.)

 Field Layout

 Page Header

 Field Navigator

 Field Picker

 Form Layout

QUESTION 42
What icon do you use to change the label on a Favorite?

 Clock

 Hamburger

 Pencil

 Three dots

 Triangle.

 Star

QUESTION 43
As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

 Knowledge

 ServiceNow Wiki

 Knowledge Now

 SharePoint

 Stack Overflow

QUESTION 44
What is the difference between a UI Policy and Data Policy?

 Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services

 Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies

 Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

 Data Policies run only after UI Policies run successfully

QUESTION 45
What defines conditions that are evaluated against users to determine which users can create, read, write, and
retire knowledge articles.

 User conditions

 User info

 User Criteria

 User permissions

QUESTION 46
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

 Service Processes

 User Permissions

 Tables and Fields

 A Database

 The Dependency View

QUESTION 47
Which of the following statements describes how data is organized in a table?

 A column is a field in the database and a record is one user

 A column is one field and a record is one row

 A column is one field and a record is one column

 A column contains data from one user and a record is one set of fields

QUESTION 48
Which one of the following modules can be used to view field settings for a table?

 Access Control

 Columns and Fields

 Tables & Columns

 Tables and Fields

QUESTION 49
Which one of the following is an accurate list of changes that are captured in an Update Set?

 Changes made to tables, forms, schedules, and client scripts

 Changes made to tables, forms, views, and fields

 Changes made to: tables, forms. Business Rules, and data records

 Changes made to: tables. forms groups, and configuration items (Cls)

QUESTION 50
What is a Notification?

 A new Knowledge article created by a Business Rule

 A tool for alerting users that events that concern them have occurred

 A message through Connect related to a Change Request

 An email file attachment

QUESTION 51
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

 System Notification > Email > Notifications

 Administration > Notification Overview

 System Properties > Email > Settings

 User Preferences > Email > Notifications

 Click Gear > Notifications > New

QUESTION 52
Which one of the following is NOT a type of Visual Task Board?

 Feature

 Guided boards

 Flexible

 Freeform

https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-task-boards/reference/r_BoardStructure.html

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