Ultimate Guide to the 1z0-1003-22 – Latest Sep 20, 2022 Edition Available Now [Q52-Q75]

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Ultimate Guide to the 1z0-1003-22 – Latest Sep 20, 2022 Edition Available Now

2022 Updated Verified Pass 1z0-1003-22 Exam – Real Questions and Answers

Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the Various Launch Conditions Describe Activity Time Windows Create an Activity Link Template
Topic 2	Explain the Capabilities of OFS Applications Configure Resources and Resource Types
Topic 3	Describe Activities and Activity Type Features Resources and Resource Types
Topic 4	Explain the Capabilities of the Where’s My Technician Theme Describe Routing Optimization Options
Topic 5	Describe Quota, Capacity and Booking Options Describe Resource and Resource Type Settings
Topic 6	Describe Inventory Use and Inventory Types Describe Users and User Type Settings

Q52. A customer wants to ensure that their OFSC users’ passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

Password must contain upper and lowercase letters.

Password must contain special symbols.

Password must differ from old password.

Password must not contain more than X characters.

Password must not contain personal details.

Password must contain letters.

Q53. You created an event subscription via the Core API and it returned a page identifier of “170322-439 0” along with the subscription ID.
However, when you run a subsequent “Get Events” request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:

What is a valid reason why the “items” parameter is empty?

The Core API “Business Events” parameter is set to “hidden” within the Application being used for API authentication.

There are no new subscription events as of the specified page identifier.

The Core API “Collaboration Events” parameter is set to “hidden” within the Application being used for API authentication.

No relevant events were specified within the body of the request

Q54. Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

quota for extended activities being consumed from a single, shorter time slot

managing quota and capacity for service windows

average quota and capacity calculation for time slots

overlapping time slots stranding quota

Q55. A customer plans to use the Core REST API ‘JulkUpdate’ command for loading activities into Oracle Field Service Cloud (OFSC).
Which two statements are correct regarding how OFSC processes these requests?

The request is processed as multiple transactions, meaning one could fail while others process successfully.

If no activity is found matching the key field value in the request, then a new activity will be created.

If no activity is found matching the key field value in the request, then the transaction fails and returns an error.

The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.

Q56. Which two statement are correct regarding activity assignment via Collaboration?

An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.

An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.

An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.

An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.

Q57. After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians’ on-time arrival.
Which setting is required to do this?

Enable Reoptimization within the routing plan, then select “Reduce overdue.”

Enable Reoptimization within the routing plan, then select “Assign overdue activities.”

Enable Reoptimization within the routing plan, then select “Reduce overtime “

Enable Reoptimization within the routing plan, then select “Assign high priority activities.”

Enable Reoptimization within the routing plan, then select “Optimize routes.”

Q58. A customer has technicians with varying degrees of training to perform installation work.
Their current corresponding skill levels are:
Expert level value = 100
Fully Qualified level value = 50
Novice level value = 25
For activities that require expert technicians, there is already an “Installation” work skill in place to identify those high visibility activities and enforce that assignment rule.
However, another segment of mid-tier installation activities must be assigned to technicians that are at least novices, but even better if they are considered fully qualified.
Which configuration satisfies the requirement of assigning those mid-tier installation activities?

Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50

Modify the existing Installation work skill’s conditions, setting the Required level to 25, the Preferable level to 50 and creating an additional condition to identify high visibility activities

Modify the existing Installation work skill’s conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities

Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.

Q59. When receiving the Resource Tree, Which icon represents a “normal” load of activities for a field resource?

Option A

Option B

Option C

Option D

Option E

Q60. Your customer wants routing to estimate accurate travel times from their resources’ home locations to their first activities of the day when making automated assignments.
What two configurations are required to be in place to support this requirement?

Resource’s “Start location” must be assigned for each weekday that routing should assign resource work.

Resource’s Home Zone Center must be assigned for each weekday routing should assign that resource work.

Resource’s “Start location” must be configured as a shared location at the resource’s parent level in the resource tree.

The resource type setting “Working time includes travel to first activity” must be selected.

Q61. A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the ‘Resource is a contingent worker1 feature enabled.
Which three of the following are correct regarding how those contingent workers will be handled by OFSC?

Routing may assign activities to them, but contingent workers will not be included in quota calculations.

Contingent workers cannot participate in Teamwork within OFSC.

Contingent workers’ reported activity durations are not factored into company-wide statistics and estimations.

Contingent workers will be included in quota calculations, but routing will not assign activities to them.

Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.

Q62. Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Add a shift to a resource’s calendar.

Add working time to a resource’s calendar.

Add a work schedule to a resource’s calendar.

Add a shift override to a resource’s calendar.

Q63. When assigning work zones to field resources, each zone assignment can be eithef ‘regular’ or ‘temporary’ (override).
Which statement is accurate regarding how those types of work zone assignments interact?

If a ‘temporary’ zone is assigned to a resource, then during it’s configured date range, the resource will only be able to work in that zone, regardless of any other ‘regular’ assigned work zones.

If a ‘regular’ zone is assigned to a resource, then during it’s configured date range, the resource will only be able to work within that zone, regardless of any other ‘temporary’ assigned work zones.

If a ‘temporary’ zone is assigned to a resource, then during it’s configured date range, the resource will able to work within that zone as well as within any other ‘regular’ assigned work zones.

If a ‘regular’ zone is assigned to a resource, then during it’s configured date range, the resource will able to work within that zone as well as within any other ‘temporary’ assigned work zones.

Q64. Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when sending those activities to OFSC via API.
Which statement is true?

OFSC will set the start date depending on the Customer contract rules set within OFSC.

OFSC will not create the activity, and an error will be returned in the API response.

OFSC always uses the Activity Creation Date as the SLA start date.

OFSC will use the Activity Creation Date as the SLA start.

OFSC will use available capacity to determine the most suitable start date.

Q65. Where are permissions enabled for users to access Collaboration?

the Business Rules configuration screen

the Resource Information configuration screen

the User Type configuration screen

the Resource Type configuration screen

Q66. A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?

Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.

Develop a javascript plug-in to generate the .PDF report at the time of activity completion.

Add the ‘create_report’ action to the ‘End Activity’ screen context and configure it to generate in .PDF format.

Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

Q67. Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation).
What must be entered in the subject and body of the message pattern to support this requirement?

The message subject should be: {A_TIME}.The message body should be: message_time_of_creation.

The message subject should be: message_time_of_creation. The message body should be: A^TIME.

The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIME}.

The message subject should be: {A_TIME}.The message body should be: {message_time_of_creation}.

The message subject should be: A.TIME.The message body should be: {message_time_of_creation}.

Q68. Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?

It is possible to name the entity tables and corresponding fields for reporting when configuring Daily Extract and BICS outbound integration channels.

While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.

Daily Extract and BICS channel configurations for a specific data set must contain the same fields.

A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.

It is possible to clone the Daily Extract channel configuration for use with the BICS channel and vice versa.

Q69. Which two statements are true about registering Applications in OFSC?

A unique Client ID and Client Secret must be entered for each registered Application.

Applications support OAuth2 using tokens either from OFSC or external providers such as Oracle Identity Cloud Service.

If the API Access section is left blank, then by default, the Application has read/write access to all available OFSC APIs.

Applications support restricting access to a white list of certain IP addresses.

Separate Applications must be registered if you will be integrating with both REST and SOAP APIs

Q70. You want to create a new Activity Type.
Which three features are disabled when you select “Multi-day activity”?

enable “not started” trigger

enable “day before trigger”

support of preferred resources

support of time slots

calculate activity duration using statistics

support of links

Q71. A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

Create a ‘start-after’ link template between the preliminary work and the scheduled work.

Select the ‘Prework’ action from within the activity record in Oracle Field Service Cloud (OFSC).

Add a new ‘Prework’ custom property to the ‘Edit/View activity’ context in Oracle Field Service Cloud (OFSC).

Create a ‘start-before’ link template between the preliminary work and the scheduled work.

Q72. An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the ‘Use real-time traffic data’ feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.

When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.

Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.

Q73. A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?

Home zone radius = 5 miles with overstep weight 4

Home zone radius = 5 miles with overstep weight 9999

Home zone radius = 5 miles with overstep weight 2000

Home zone radius = 5 miles with overstep weight 600

Q74. A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?

Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.

Explain to the customer that it cannot be done; the fields for each entity must be consistent across the different channels.

Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.

Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate

Q75. Your customer wants to update technician inventory using the Inbound API using the following:

Given the <head> node of this request, which two statements are correct?