Mar-2023 Free Salesforce ADX-271 Exam Question Practice Exams [Q47-Q66]

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Mar-2023 Free Salesforce ADX-271 Exam Question Practice Exams

Ace ADX-271 Certification with 166 Actual Questions

Salesforce ADX-271 Exam Syllabus Topics:

Topic	Details
Topic 1	Implementing Communities Security and Customization Knowledgeable People
Topic 2	Self-Service Communities Lightning Templates More Experience Builder
Topic 3	What are Communities and How Do They Work Build a Partner Community
Topic 4	Build a Community Using the Customer Service Template Install Community Dashboards and Insights
Topic 5	Community Limits, Licensing, and Users Self-Service Public Communities

NEW QUESTION 47
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

Implement a Web-to-case form to capture user details and use case details to create a Community user

Create a publically accessible custom page with the registration details and add a link to the Community login page

Use the registration form in the company website and allow users to register

Enable the option Allow External Users to Self-register in the Community Management page

NEW QUESTION 48
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
Choose 3 answers

Create an FAQ Knowledge article.

Deploy a chatbox to address common questions.

Enable Chatter Questions to encourage peer-to-self-service

Create a public ”announcement only’ group for moderators to address common questions.

Create an FAQ rich text component on the Home page.

NEW QUESTION 49
Cloud Kicks (CK) is launching a new public marketing site. The company expects a large volume of traffic and wants to ensure its site performs well. CK also wants repeat visitors to have the fastest browsing experience possible.
What should CK do to get the best performing site?

Schedule Apex jobs to push content to users’ browser caches.

Use Next Best Action to predict what content to serve to the user’s browser.

Disable Visualforce to make all pages switch to Lightning.

Enable and configure the Content Delivery Network so that public content is cached.

NEW QUESTION 50
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?

Customer Account Portal

Help Center

Partner Central

Build Your Own

NEW QUESTION 51
Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer

Create separate articles without these custom fields for the Customer channel and include in the Community

Update the customer profile by removing access to these custom fields on all article types

Override the article detail page with a custom Visualforce page and hide these custom fields for customers

Modify the article detail page with custom Lightning Components that hide these custom fields

NEW QUESTION 52
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

Developer Console

Compact Header Properties

Rich Content Editor

CMS Connect

NEW QUESTION 53
What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose 3 answers

Ability to define iframe settings

Optimizing the load times of certain typefaces

Optimizing SE by adjusting the SE meta tags for search engines

Custom JavaScript blocks

Custom, analytics code, such as Google Analytics

NEW QUESTION 54
Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?

Provide Super User Access to Partner Sales Reps

Set the number of partner roles to two

Create a criteria-based Sharing Rule

Enable the Partner Sales Manager as Super Admin

NEW QUESTION 55
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of the following:

Lightning community templates

Business value map and ROI

Custom solutions

Lightning bolt solutions

NEW QUESTION 56
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:

Turn off Portal User Visibility under Sharing Settings

Enable super user access for each partners community role

Update the internal user record to private under sharing settings

Uncheck community user visibility under sharing settings

NEW QUESTION 57
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?

Create a new Case page in Community Builder and include required fields.

Create a Global Action and update the layout to include required fields.

Create a record type for Guest users and associate to the Case page layout.

Create a custom case page for Guest users and add required fields.

NEW QUESTION 58
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

Design and develop custom Community Lightning Components for surveys and electronic signatures.

NEW QUESTION 59
Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS

Kokua

Napili

Aloha

Visualforce + Tabs

Koa

NEW QUESTION 60
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:

Tabs + Visualforce Community

Salesforce Sites

Koa or Kokua Community template

Lightning Community

NEW QUESTION 61
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?

CPQ for Community Cloud

Direct Pricing for Community Cloud

Sales Channels for Community Cloud

Guided Selling for Community Cloud

NEW QUESTION 62
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?

Users with the High Volume Customer Portal license.

Users with the Customer Community license.

Users with the Lightning External App license.

Users with the Customer Community Plus license.

NEW QUESTION 63
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom “UC Customer Community” profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:

Publish the Community using the Community Builder

Assign the “UC Customer Community” profile in administration

Use a permission set to give users access to the Community

Ensure the “send welcome email” checkbox is selected

NEW QUESTION 64
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers

Assign a cloned standard site profile as the default for self-registration.

Use a restrictive default profile to begin with.

Create a separate profile for your self-service site and your partner portal.

Assign the standard site profile as the default for self-registration.

Use the same profile for your self-service site and your partner portal.

NEW QUESTION 65
Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?

Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

Navigate to the community URL in the browser and a mobile experience will be automatically rendered

All users should access a Visualforce + Tabs community via a Desktop browser only

Android & iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher

IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

NEW QUESTION 66
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

Setup >> Community Settings > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels

Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels