Salesforce NP-Con-101 Exam Info and Free Practice Test ExamsTorrent [Q19-Q36]

Q19. A fundraising associate needs to print mailing labels for the latest direct mail campaign to families who give to the nonprofit organization. The organization uses the Household Account model with Address Management.
Which object and address field should the associate use when building the report?

Account; Billing Address

Contact; Other Address

Account; Shipping Address

Contact; Mailing Address

For generating mailing labels for a direct mail campaign in Salesforce Nonprofit Cloud, it’s essential to use the correct object and address field, especially when the organization employs the Household Account model with Address Management. Here’s a detailed explanation:
Understanding Household Account Model:
The Household Account model in Salesforce Nonprofit Cloud groups related contacts under a single account, representing a household. This model helps nonprofits manage donor relationships effectively.
Scenario Explanation:
The fundraising associate needs to print mailing labels for families who give to the organization. The key is to pull the correct address for each family.
Steps to Build the Report:
Choose the Contact Object: In Salesforce, the Contact object holds individual donor details, including their addresses. When using the Household Account model, the address information is managed at the contact level.
Select the Mailing Address Field:
Navigate to Reports in Salesforce and create a new report based on the Contacts & Accounts report type.
Include the necessary fields such as Contact Name and Mailing Address.
Filter for Donors: Apply filters to ensure you are only including contacts who are donors. This can be based on donation history or related opportunities.
Format for Mailing Labels: Adjust the report format to ensure it can be used for mailing labels. This might involve creating a custom report format or exporting the data for use in an external mailing label tool.
Why Not Other Options:
Option A: Using the Account object and Billing Address is inappropriate because the Billing Address often pertains to the primary address for account records, which might not accurately reflect the household mailing address.
Option B: Contact’s Other Address field is typically used for secondary addresses and not the primary mailing address.
Option C: Account’s Shipping Address is also less relevant for mailing labels within the context of Household Account models where individual contact addresses are used.
By using the Contact object and the Mailing Address field, the fundraising associate can ensure that the mailing labels are accurate and reflect the correct addresses for each donor family.
Salesforce Nonprofit Cloud Documentation on Household Account Model
Salesforce Reports and Dashboards Guide

Q20. A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?

NPSP and Community Cloud

NPSP and Social Studio

NPSP and Marketing Cloud

NPSP and Pardot

Q21. A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers

Salesforce Known Issues

Trailhead

Power of Us Hub

Salesforce Help

Q22. A nonprofit using Volunteers for Salesforce on their website wants their volunteers to be able to update their contact information.
What does the consultant need to configure to make this possible?

Change Organization-Wide Sharing setting for Contacts to Public

Create a criteria-based sharing rule

In Setup, check Grant Guest Users Update Access

Create and assign a new profile

Q23. Which two scenarios should be included in a Salesforce-recommended V2MOM?

Metrics

Virtues

Milestones

Vision

Objectives

Q24. A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

Opportunity, Campaign, Contact, Address, Account

Account, Address, Contact, Campaign, Opportunity

Contact, Opportunity, Account, Address, Campaign

Lead, Account, Address, Campaign, Opportunity

Q25. A nonprofit stores a government-issued personal identification number on each constituent’s Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

View All Data system permission

View Encrypted Data system permission

Manage Encryption Keys system permission

View All Contact object permission

Q26. A nonprofit has a large volume of contacts, accounts, and address records and wants to migrate all of its data into NPSP.
What are two considerations?
Choose 2 answers

Managing multiple addresses introduces more complexity.

Three addresses per contact or organization can be migrated into NPSP.

The default address is updated on a nightly basis.

Address records consume additional data storage.

Q27. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom “Gender” field?

Affiliation

Relationship

Contact

Account

Q28. A developer wrote a trigger on the Contact object.
What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?
Choose 2 answers

Review code coverage.

Control the order in which the code executes.

Identify code that is unused.

Disable specific pieces of code.

Q29. A nonprofit using NPSP performs m-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each.
What should the consultant recommend to meet the requirement?

Use Data Import Wizard to insert Contacts and related Cases.

Configure NPSP Data Importer to upsert Contacts with related Cases.

Install Case Management to upsert Contacts and relate them to Cases.

Create a web-to-case form that case managers will use to record the contact details.

Q30. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant an evaluation.
Which tool should the consultant use to provide this assessment?

NPSP Health Check

Salesforce Health Check

Salesforce Optimizer

Shield Platform Encryption

Q31. A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?

Create Payment Mappings in NPSP Settings.

Create custom fields on the Payment object.

Create lookup fields on the Payment object.

Create a workflow that will copy Payment information to the Opportunity record.

Q32. What is a common cause of the NPSP upgrade failing when run in Production and there were no issues running it in the sandbox?

Not having adequate test code coverage

Not having one or more of the packages in NPSP installed

Not running the NPSP Health Check before trying to upgrade in production

Not changing the account model to the Household Account Model before trying to upgrade

Q33. An employee has been terminated at a nonprofit. The nonprofit’s system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?

Organization-wide Defaults

Individual Object

Shield Platform Encryption

Named Credentials

Q34. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian’s cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

Program Engagements with or without Household Account

Service Participants with or without Program Engagement

Contacts with or without Relationships

Contacts with or without Service Participants

Q35. A nonprofit using NPSP manages scholarship funds for students. A donor indicates they want to split their gift between two scholarship funds.
Which solution should the consultant recommend to meet the requirement?

GAU Allocations

Automated Soft Credits

Partial Soft Credit

Campaign Hierarchy

Q36. A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

Create an Opportunity Contact Role for the spouse and mark it as primary.

Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.

Clone the Opportunity and set the primary contact to the spouse.

Enable Automatic Soft Credit for household members in NPSP settings.